Salesforce Still Dominates the CRM Space, Leads on Revenue for the 12th Straight Year

IDC has named Salesforce the biggest CRM provider in the world for the 12th year running.

Figures from its 2025 Worldwide Semiannual Software Tracker show that Salesforce earned almost $21.60BN in CRM revenues last year.

That’s over $5BN greater than its four closest competitors combined. They are: Microsoft, Oracle, Adobe, and SAP.

Microsoft is the nearest rival, earning $5.45BN in 2024, almost four times less than Salesforce.

https://www.cxtoday.com/crm/salesforce-still-dominates-the-crm-space-leads-on-revenue-for-the-12th-straight-year/