Salesforce shifts focus from AI models to agentic AI

Salesforce is moving away from deploying large language models (LLMs) and towards developing specialised, efficient and trustworthy artificial intelligence (AI) agents to solve specific business challenges.

In an interview with Computer Weekly, Silvio Savarese, executive vice-president and chief scientist at Salesforce, said the true value of AI for organisations is not in the underlying model, but in the capability of the agent built on top of it.

https://www.computerweekly.com/news/366631752/Salesforce-shifts-focus-from-AI-models-to-agentic-AI