Salesforce rolls out AI agents to UK public sector

Salesforce has unleashed what it’s calling a digital workforce of intelligent AI agents for the public sector.

The firm said that UK government agencies can use Agentforce for Public Sector to assist employees and constituents, “enabling easier, faster, and more cost-effective public services.”

The UK government is committed to investing in AI and digital projects to boost services, predicting AI tools will save the public sector £45 billion per year. Additionally, 84 percent of UK constituents would use an AI agent to interact with the public sector, according to Salesforce research from this year.

https://www.thinkdigitalpartners.com/news/2025/08/21/salesforce-rolls-out-ai-agents-to-uk-public-sector/