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Salesforce offers more Agentforce credits to drive adoption

Writer: Joseph K
Joseph K
Sep 4
1 min read

Revamped pricing tiers for the products formerly known as Sales Cloud and Service Cloud bundle more AI usage credits, but analysts warn this could make costs harder to assess.


Salesforce is updating some of the editions, or pricing tiers, of Agentforce Sales and Agentforce Service, a year after their rebrand from Sales Cloud and Service Cloud. The top three now bundle AI agents, analytics, Slack, security, and support with larger allocations of Flex Credits; two of the tiers are also increasing in price.





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