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Salesforce, NICE Expand Partnership for AI-Powered Customer Service

  • Writer: Joseph K
    Joseph K
  • Aug 13
  • 1 min read

Salesforce Inc. (NYSE:CRM) is one of the best high-volume stocks to invest in. On August 12, NICE Ltd. (NASDAQ:NICE) announced an expanded partnership with Salesforce to improve customer service experiences through a deeper integration of their respective platforms. The collaboration focuses on bringing NICE’s AI-powered CX and intelligent orchestration capabilities together with Agentforce in Salesforce Service Cloud.






 
 
 

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