Salesforce growth highlights why governance and testing will define success in the agentic AI era

Despite the talk that AI and agents are threatening to undermine the value of software-as-a-service, Salesforce’s latest earnings show that the market isn’t dying, it’s evolving. Agentforce has given revenues a new lease of life with a 13% uplift on last year while also signaling a shift towards consumption-based pricing that’s reshaping what SaaS looks like. CEO Marc Benioff has sent a clear message: effective use of AI and agents is going to be the foundation of success for its customers from here on out. Salesforce is proof that the companies willing to evolve are the ones that will succeed.

https://www.intelligentcio.com/north-america/2026/07/06/salesforce-growth-highlights-why-governance-and-testing-will-define-success-in-the-agentic-ai-era/