Salesforce Engages with Takeda to Bring Cutting-Edge AI-Powered Customer Experience Platform to Life Sciences Industry

Salesforce (NYSE:CRM), the #1 AI CRM, today announced that Takeda has selected Salesforce Life Sciences Cloud for Customer Engagement to strengthen its involvement with healthcare professionals seamlessly. The company will leverage Salesforce’s deeply unified platform, including Agentforce and Data Cloud, to deploy personalized AI agents, supporting operations from medical to commercial and patient support functions.

https://www.businesswire.com/news/home/20250519291591/en/Salesforce-Engages-with-Takeda-to-Bring-Cutting-Edge-AI-Powered-Customer-Experience-Platform-to-Life-Sciences-Industry