Salesforce Deepens Its Footprint in Federal Modernization as USDOT Adopts Agentforce

The U.S. Department of Transportation (USDOT) has expanded its initiative to embed Salesforce in its digital transformation, as the vendor continues to work with federal government agencies to modernize services.

The USDOT is already working with Salesforce to modernize core functions through real-time, interstate data sharing and simplify the management of billions of dollars in federal grants.

https://www.cxtoday.com/ai-automation-in-cx/salesforce-deepens-its-footprint-in-federal-modernization-as-usdot-adopts-agentforce/