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Salesforce debuts AI agents for city services

  • Writer: Joseph K
    Joseph K
  • Aug 20
  • 1 min read

Numerous companies are developing AI tools for the public sector. This year, OpenAI, one of the largest AI developers, launched ChatGPT Gov for government employees, and major U.S. cities have announced plans to incorporate AI into daily workflows.

Saving local government workers time is a selling point for the AI products. Nasi Jazayeri, Salesforce public sector executive vice president and general manager, said in a statement that Agentforce “will power a more responsive, agile, and effective government.” 







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