Salesforce (CRM) Banks on Generative AI for Long-Term Growth

Salesforce CRM is currently focusing on incorporating generative artificial intelligence (AI) tools across its products as it looks to keep its business ahead of rivals. Generative AI is a type of AI technology that can produce various types of content, including text, imagery, audio and synthetic data. It is driven by a large language model (LLM) and uses a lot of data to understand and generate conversations.

https://www.nasdaq.com/articles/salesforce-crm-banks-on-generative-ai-for-long-term-growth