Salesforce (CRM) & ADP Tie Up to Enhance Client Experience

Salesforce CRM and Automatic Data Processing ADP have announced an ambitious collaboration to reshape the landscape of client experiences. Leveraging Salesforce's Customer 360 platform, ADP aims to revolutionize its service delivery for more than 1 million clients globally.

The expanded alliance between the companies signifies a strategic merging of ADP's extensive human capital management (HCM) expertise and Salesforce's AI prowess. This synergy seeks to empower ADP's service teams by unifying data insights and enabling lightning-fast responses to client queries.

https://www.nasdaq.com/articles/salesforce-crm-adp-tie-up-to-enhance-client-experience