- Joseph K
Salesforce cloud outage caused by security change
A widespread Salesforce outage last week was caused by the rollout of a new permissions policy as part of defence-in-depth efforts that mistakenly locked users out of their accounts.
The four-hour outage on September 21, took out a number of Salesforce 'Clouds', along with Tableau and MuleSoft.
In a root cause analysis, published late last week, Salesforce revealed the outage was caused by an access permissions change.