Salesforce - business AI is still evolving, but it's time to start getting excited

As with most of the news cycle and technology industry at this current time, AI was a major theme at the recent Dreamforce 2023 event, where Salesforce unveiled a host of new platforms, tools and service all imbued with the power of AI tools.

It's one thing to announce and promote a service, however, and another thing entirely to make sure customers actually embrace and get the most out of it.

https://www.techradar.com/pro/salesforce-business-ai-is-still-evolving-but-its-time-to-start-getting-excited