Salesforce Bets the Platform on Headless 360

Salesforce expanded Headless 360 on August 19, 2026, introducing an MCP Server, Data 360 MCP Server, Slackbot MCP Client, and 100+ reusable Agent Skills that convert its platform into a governed capability fabric for AI agents . The move targets an enterprise software market projected at $664.3B in 2026 and growing at 10.9% CAGR through 2031 , as 73.1% of 833 surveyed technology decision makers already rank agentic AI among their top technology priorities. Early customer results, including Engine’s EVA agent going live in 12 days and resolving 50% of chat interactions autonomously, validate the platform’s ability to compress deployment timelines .

https://futurumgroup.com/insights/salesforce-bets-the-platform-on-headless-360/