Salesforce and ServiceNow Invest $1.5 Billion in Genesys

Genesys, a provider of cloud-based customer experience orchestration solutions, has received $1.5 billion in new investment commitments from Salesforce and ServiceNow.

This investment deepens Genesys' partnerships with both Salesforce and ServiceNow. Proceeds from the investment will be used to repurchase shares from the company's equity holders. Hellman & Friedman and Permira remain the company's majority equity owners.

https://www.destinationcrm.com/Articles/CRM-News/CRM-Across-the-Wire/Salesforce-and-ServiceNow-Invest-%241.5-Billion-in-Genesys-170795.aspx