Salesforce has a host of upgrades coming for its revamped Slackbot virtual assistant, including increased access beyond Business+ and Enterprise+ plans this month and automatic provisioning and connection for all new Salesforce customers sometime in the summer. Salesforce co-founder and CEO Marc Benioff told a group of reporters after this week’s Slackbot event that just about every AI company that started in the last three or so years is built on Slack, including OpenAI and

Salesforce co-founder and CEO Marc Benioff called the company’s revamped Slackbot virtual assistant “probably one of the most exciting but transformational moments for systems integrators, for developers, for systems engineers, for forward-deployed engineers” and other professionals who not only code but handle intensive enterprise systems like CRM software. https://www.crn.com/news/ai/2026/salesforce-ceo-marc-benioff-calls-revamped-slackbot-exciting-transformational-channel-

Salesforce has begun to position Slack, its business collaboration platform, as the interface through which users can access and act on data in enterprise applications from rival vendors. In 2020, the CRM giant bought Slack for $28 billion , saying at the time that it would be "deeply integrated into Salesforce Cloud."

Rolling out Salesforce across a US-based team can be one of the smartest moves a company makes or one of the messiest if it’s rushed. Salesforce is powerful. But power without planning usually turns into confusion, low adoption, and wasted budget. A successful Salesforce rollout is not about “installing software.” It’s about changing how your sales, marketing, and service teams actually work every day. To make the right decisions, you must connect with Salesforce consulting c

The headline numbers from Salesforce’s fiscal year 2026 have been released. According to the company’s earnings report, published on February 25, full-year revenue reached US$41.5 billion, up 10% year-on-year. Agentforce ARR hit US$800 million, up 169% year-on-year. The company closed 29,000 Agentforce deals, up 50% quarter-on-quarter in Q4 alone, and delivered 2.4 billion agentic work units in Agentforce and Slack. https://techhq.com/news/salesforce-agentforce-enterprise-ag

Good morning and Happy April Fool’s Day . My favorite April Fool’s Day tech story was Google’s Gmail launch back in 2004. At the time, Google was famous for its annual jokes, including a listing for a job at a research center on the Moon and a prank that convinced users to stare intensely at an animated GIF. It was the perfect set up for the young company to unveil its new web email service which came with a then-unfathomable 1 gigabyte of free storage. This was not a prank,