Workers Increasingly Trust AI To Perform Nearly Half Of Their Tasks – Salesforce Research

According to new Salesforce research, today’s workforce is increasingly turning to AI to handle a significant portion of their tasks.

The study found that 77% of workers have confidence in AI managing nearly half of their workload, though human involvement remains critical for now.

While workers are most comfortable with a collaborative approach between Al and humans, trust in Al’s autonomous capabilities is growing. Tasks such as writing code, uncovering data insights, and drafting communications are increasingly being offloaded to Al, freeing up workers for more complex responsibilities. However, tasks like onboarding, training, and data security are still preferred to be managed by humans, reflecting a cautious approach towards full automation.

https://www.tekedia.com/workers-increasingly-trust-ai-to-perform-nearly-half-of-their-tasks-salesforce-research/