Why Salesforce's Arundhati Bhattacharya thinks this is a defining moment for AI adoption in India

Salesforce is expanding its India strategy around agentic AI, multilingual customer engagement and local cloud as enterprises accelerate adoption of artificial intelligence across sectors.

The company recently launched Hindi support for Agentforce Voice to expand AI-led customer interactions across India’s non-English-speaking markets. It also announced the upcoming availability of MuleSoft on Hyperforce in India, allowing enterprises to host integrations and AI-powered workflows locally amid rising regulatory focus on data residency and security. India has emerged as one of Salesforce’s fastest-growing markets globally, driven by rapid digital adoption among enterprises, startups and legacy businesses modernising their operations.

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