Whatslly merges Salesforce and WhatsApp to tackle new-age sales tricks

Tap, tap, send - and wait for the read receipts. Communication nowadays between businesses and customers has developed outside of email, calls, or letters. A technology shift only accelerated by the pandemic means that salespeople and companies are increasingly communicating with clients through informal messaging services like iMessage or WhatsApp. Today, car dealerships, bankers, doctors, and even journalists (annoyingly) are contacted through WhatsApp to manage their business and workflow.

https://www.calcalistech.com/ctech/articles/0,7340,L-3928458,00.html