The Agentforce Opportunity: Why Salesforce Will Win Autonomous AI

I'll admit it: Salesforce Inc. (NYSE:CRM) single-digit revenue growth looks pedestrian next to AI darlings posting 40%-plus gains. However, I believe a fundamental shift is underway. Salesforce's Data Cloud and Agentforce platform which enables autonomous AI agents to handle customer service, sales tasks, and workflows just hit $1.2 billion in annual recurring revenue (ARR) with 120% year-over-year growth. For context, that's faster than the adoption of Slack, Tableau, or Mulesoft at similar stages. So, while the adoption of autonomous AI agents isn't as immediately flashy as selling GPUs, Salesforce is monetizing at scale. Simultaneously, the company is expanding operating margins to record highs. That being said, Salesforce's valuation seems to be at odds with its recent performance and opportunity in agentic AI. Trading at 5.85x sales, near a two-year low versus a 7.73 historical median, its stock appears to be priced for deceleration when the AI revenue inflection is materializing.

https://finance.yahoo.com/news/agentforce-opportunity-why-salesforce-win-202915425.html