ServiceNow Sharpens Its Salesforce Attack With Sweep Acquisition

ServiceNow has acquired Sweep in a deal aimed at expanding its ability to build AI agents aimed at its burgeoning CRM push.

Sweep, an Israel-based software company, develops an agentic layer for enterprise systems aimed at providing AI agents the context needed to understand, plan, and govern changes across the Salesforce ecosystem. Its technology works across some of the IT industry’s top AI-based platforms including ServiceNow, Salesforce, Snowflake, HubSpot, and Data 360.

https://www.crn.com/news/ai/2026/servicenow-sharpens-its-salesforce-attack-with-sweep-acquisition