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Salesforce Unveils 'Headless 360' Agent-First Platform for CRM Automation

Writer: Joseph K
Joseph K
Apr 17
1 min read

Salesforce introduced "Salesforce Headless 360," an agent-first platform that allows full access to its CRM functionality without a traditional user interface.


The platform enables all Salesforce CRM features to be accessed via APIs, MCP (Model Context Protocol) tools, and CLI commands, eliminating the need for web-based consoles.






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