Salesforce unveils eVerse for dependable enterprise AI

The US cloud-based software company, Salesforce and its Research AI department, have unveiled eVerse, a new environment designed to train voice and text agents through synthetic data generation, stress testing and reinforcement learning.

In an aim to resolve a growing reliability problem known as jagged intelligence, where systems excel at complex reasoning yet falter during simple interactions.

The company views eVerse as a key requirement for creating an Agentic Enterprise, where human staff and digital agents work together smoothly and dependably.

https://dig.watch/updates/salesforce-unveils-everse-for-dependable-enterprise-ai