Salesforce unveils Agentforce Sales app in ChatGPT to combat 'Toggle Tax'

Salesforce has introduced the Agentforce Sales app within ChatGPT, aiming to address the so-called 'Toggle Tax' by integrating research and execution capabilities into a single platform.

This development connects OpenAI's intelligence directly to a company's CRM data, offering a conversational interface for sales professionals.

The Agentforce Sales app is designed to streamline sales processes by providing actionable insights, intelligent prioritisation, and a trust layer for data security. It enables users to pull live lead lists, update opportunity stages, and prioritise high-value targets by combining market signals with internal data.

https://www.mi-3.com.au/19-12-2025/salesforce-unveils-agentforce-sales-app-chatgpt-combat-toggle-tax