Salesforce to acquire AI voice agent developer Tenyx
- Joseph K
- Sep 9, 2024
- 1 min read
Salesforce has entered into a definitive agreement to acquire Tenyx, a developer of AI-powered voice agents.
Tenyx's technology is designed to create natural and engaging conversational experiences, with the aim of transforming customer service. Upon the close of the acquisition, Tenyx will extend Salesforce's existing autonomous agent capabilities for Agentforce Service Agent by integrating its voice AI solutions. These solutions are specifically tailored for service use cases.
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