Salesforce teases its emerging AI capabilities

Since introducing its Einstein AI platform a few years ago, Salesforce has built AI into more and more of its tools. At this year's Dreamforce conference, for instance, the CRM giant announced new tools for customizing voice assistants and for incorporating AI into contact centers. The new capabilities showcase how Salesforce is progressively making work easier for its customers -- albeit in incremental steps.

https://www.zdnet.com/article/salesforce-teases-its-emerging-ai-capabilities/