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Salesforce Shifts AI Strategy Toward Predictable Systems

  • Writer: Joseph K
    Joseph K
  • Dec 26, 2025
  • 1 min read

In a significant strategic pivot, Salesforce is recalibrating a core component of its artificial intelligence approach. Recent reports indicate the company is scaling back its reliance on large language models (LLMs) and placing greater emphasis on more predictable, rules-based automation systems. This technological realignment coincides with a pronounced management drive to reduce costs, including a substantial workforce reduction.






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