Salesforce says some of its customers’ data was accessed after Gainsight breach

Salesforce said on Wednesday that it’s investigating a breach of “certain customers’ Salesforce data” that was compromised through apps published by Gainsight, a company that sells a platform for other companies to manage their customers. 

In a notice published late Wednesday, Salesforce said the hacks involve “Gainsight-published applications connected to Salesforce, which are installed and managed directly by customers.” 

https://techcrunch.com/2025/11/20/salesforce-says-some-of-its-customers-data-was-accessed-after-gainsight-breach/