Salesforce redesigns platform for agent-driven automation

Salesforce today announced Headless 360, an API-first system designed to make its software easier for AI agents to use. 

At a high level, Headless 360 allows agents to access data, workflows and logic without relying on a traditional user interface. That lets AI agents execute tasks in the background, rather than requiring users to click through dashboards.

https://martech.org/salesforce-redesigns-platform-for-agent-driven-automation/