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Salesforce people officer shares playbook: How to build an AI-fluent workforce

  • Writer: Joseph K
    Joseph K
  • Jan 9
  • 1 min read

On her first morning back from the holidays, Nathalie Scardino did what thousands of Salesforce employees now do reflexively: She opened Slack and typed an AI query to catch up on what she’d missed.

“You go into Slack bar and you can say, ‘Catch me up on approvals. What did I miss from my team?’ And it’s synthesized, it’s there,” says Scardino, Salesforce’s chief people officer.





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