Salesforce & Microsoft square off with new AI sales agents

Salesforce and Microsoft unveiled new AI sales agents yesterday, fueling a fiery corporate grudge match.

Salesforce announced the upgraded Agentforce 2dx, while Microsoft introduced its AI Accelerator for Sales alongside new Sales Agent and Sales Chat agents. While all these tools aim to boost sales productivity and efficiency, they have distinctly different strategic approaches.

https://martech.org/salesforce-microsoft-square-off-with-new-ai-sales-agents/