Salesforce Launches Headless 360 To Enable Agentic Workflows

Salesforce introduces Headless 360, converting its platform into a programmable, agent-first surface by exposing capabilities as APIs, MCP tools, and CLI commands. The initiative gives AI coding agents live access to Customer 360 data, workflows, and governance, and includes Agentforce Vibes 2.0 with multi-model support. Headless 360 ships with a new experience layer for native interactions across Slack, voice, and messaging, plus controls for testing and production behavior. Enterprises gain a direct path for AI agents to operate on source business logic, turning Salesforce into a centralized system of context and control for agent-driven automation.

https://letsdatascience.com/news/salesforce-launches-headless-360-to-enable-agentic-workflows-5380801e