Salesforce launches AI Fluency Playbook to prepare workers for agentic enterprise

Salesforce on Monday, January 12, 2026, published its AI Fluency Playbook, a practical guide for businesses to prepare their workforce to confidently collaborate with AI to give employees agents and drive business impact at speed and scale.

Why it matters: As companies look to become an Agentic Enterprise, success will depend on their workforce’s ability to harness and apply agentic AI in their daily work.

https://theeagleonline.com.ng/salesforce-launches-ai-fluency-playbook-to-prepare-workers-for-agentic-enterprise/