Salesforce Launches Agentforce AI to Streamline Field Service Operations
- Joseph K
- Apr 14
- 1 min read
Salesforce is launching Agentforce for Field Service, the digital labor platform built for field service that augments dispatchers and technicians with trusted AI agents to eliminate scheduling bottlenecks and tackle routine, time-consuming tasks. Agentforce integrates seamlessly into existing data systems and user interfaces, autonomously scheduling appointments, assisting with filling schedule gaps, troubleshooting in real time, and summarizing job reports.
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