Salesforce is tightening control of its data ecosystem and CIOs may have to pay the price

CIOs may see price increases for third-party applications that work with Salesforce data, as the effects of the company’s higher charges for accessing the data ripple through the broader software supply chain.

Software partners are now feeling the impact of changes Salesforce announced in February to how it charges for API access. Data integration vendor Fivetran is one such partner caught in the middle, weighing whether to absorb the higher the costs, pass them on to customers and risk backlash, or pursue alternative ways to access the data and risk straining its relationship with Salesforce.

https://www.cio.com/article/4108001/salesforce-is-tightening-control-of-its-data-ecosystem-and-cios-may-have-to-pay-the-price.html