Salesforce Is “Hiring Aggressively” In Some Areas, But Letting Customer Support Agents Go
- Joseph K
- Apr 7
- 1 min read
Salesforce CEO Marc Benioff has opened up about how AI is impacting his own company’s workforce.
Benioff shared the update during a recent appearance on the “Pioneers of AI” podcast.
The host, Rana el Kaliouby, probed Benioff on how Agentforce – Salesforce’s “digital labor” platform – will impact global staffing.
In doing so, el Kaliouby cited research from the World Economic Forum, indicating that 41 percent of companies worldwide plan to reduce their workforce by 2030 because of AI.
Comments