Salesforce is building a private CRM for the State Department
- Joseph K

- Feb 16, 2021
- 1 min read
Updated: Feb 25, 2021
Salesforce is working with the State Department to build a CRM system for its field staff, Protocol has learned. It's the software giant's first major foray into handling secret government info. The company already has a robust government business that is poised to generate over $1 billion annually, according to sources and public information. By itself, the contract with the State Department, which was previously undisclosed, will be ultimately worth "several hundreds of millions of dollars," per one source. Salesforce is also looking to beef up its presence in the federal government; it recently posted job openings for several roles focused on selling software to health care agencies like the Food and Drug Administration and the Centers for Disease Control and Prevention.
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