Salesforce: How Agentforce Brings AI Agents to Life

Salesforce is betting that AI agents will become as essential to enterprises as customer relationship management itself.

For Paul O’Sullivan, CTO for the UK & Ireland and SVP of Solution Engineering, that shift is already well under way.

Speaking to Technology Magazine at the Agentforce World Tour in London, Paul points to the inflection point where digital labour – delivered through AI agents – is moving from experimentation to large-scale production.

https://technologymagazine.com/news/the-technology-interview-salesforce-how-agentforce-brings-ai-agents-to-life