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Salesforce Goes Headless: Are Your Collaboration Tools Ready for the Age of the Agent?

  • Writer: Joseph K
    Joseph K
  • May 6
  • 1 min read

When Salesforce announced Headless 360 at its TDX developer conference last month, the response from some quarters was underwhelmed. Pricing complaints. Questions about roadmap clarity. A few pointed suggestions that Salesforce was retreating from the CRM market.

Simon Harrison watched all of this with barely concealed frustration.





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