Salesforce Gets Serious About CDPs With Revamped Customer 360 Product

Salesforce officially threw its hat into the ring with the launch of a customer data platform (CDP) on Tuesday at its Connections conference in Chicago. Salesforce has been circling a CDP launch for the past year, since its $800 million acquisition of Datorama, a data integration service, and the launch of an internal identity graph called Customer 360shortly thereafter. That identity graph will now become the core of the CDP product, which is inheriting the name Customer 360.

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