Salesforce expands digital labor with Agentforce 2dx

AS AI adoption accelerates, Philippine businesses face a key challenge: scaling smarter with limited resources. Salesforce's answer is Agentforce 2dx (Agentforce), a digital labor platform that uses autonomous, action-oriented AI to automate routine business tasks traditionally handled by humans. In a conversation with Sujith Abraham, senior vice president and general manager of Salesforce Asean, he shared how this next wave of innovation — what Salesforce calls agentic AI — is redefining business potential in the Philippines and positioning the country to lead in the age of digital labor.

https://www.manilatimes.net/2025/04/20/business/sunday-business-it/salesforce-expands-digital-labor-with-agentforce-2dx/2095341