Salesforce expands beyond the front office with Agentforce Operations

Enterprises have been fixated on AI agents for front office workflows, but there’s still a lot of operational drag behind the scenes. Many back office tasks, such as returns processing, inventory reconciliation, and supply chain oversight, are still performed manually, leading to inefficiencies.

https://www.cio.com/article/4164708/salesforce-expands-beyond-the-front-office-with-agentforce-operations.html