Salesforce debuts Agentforce 3, adds governance controls

At less than a year old, Salesforce’s Agentforce is already entering its third iteration as the vendor looks to encourage enterprise adoption. 

“As [customers] deploy more and more agents, they need to be able to measure their efficacy. They need them to play well with other technologies in their stack,” Sanjna Parulekar, SVP of product marketing at Salesforce, said during a press conference Monday.

https://www.ciodive.com/news/Salesforce-Agentforce-update-enterprise-customer-pepsico/751516/