Salesforce CEO Says Company Axed 4,000 Support Jobs Because of Agentic AI
- Joseph K
- Sep 2
- 1 min read
Salesforce CEO Marc Benioff has become the latest Big Tech leader to note that the company he leads has shed jobs because of the impact of artificial intelligence.
On an entrepreneurship-focused podcast called the Logan Bartlett Show, Benioff said late last week that Salesforce has managed to cut 4,000 customer support roles after making itself “customer zero” for its agentic AI capabilities.
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