Salesforce CEO cuts 4,000 jobs, says AI agents now handle half the customer work
- Joseph K
- Sep 7
- 1 min read
Salesforce has cut 4,000 customer support jobs and replaced them with artificial intelligence (AI) agents, CEO Marc Benioff said recently.
Benioff made the comments while discussing how the new technology is impacting the $248 billion computer software company’s headcount during an appearance on "The Logan Bartlett Show" podcast that was published on Friday.
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