Salesforce CEO calls AI a ‘commodity feature’, says the technology bolsters enterprise software

As Wall Street worries that advancements in artificial intelligence will hurt enterprise software companies, Salesforce CEO Marc Benioff told CNBC’s Jim Cramer a large language model is “just a commodity feature” that strengthens his company’s products.

“All these large language models are the same. We just want the lowest cost one, then we plug it in,” Benioff told Cramer. “We’ve got all the customers’ data. We have our killer apps. Those are not commodities.”

https://www.cnbc.com/2025/12/04/salesforce-ai-commodity-enterprise-software-technology.html