Salesforce believes in investing in AI-human collaboration, not hiring more

In February 2025, Benioff declared Salesforce would add no software engineers in 2025, citing over 30 per cent productivity jumps from Agentforce and AI coding tools. We’re not adding any more software engineers next year because we have increased the productivity this year with Agentforce… by more than 30 per cent,” he had reportedly stated then. On the podcast, Benioff revisited this amid the “SaaSpocalypse,” explaining AI agents now let users bypass traditional platforms such as Slack or Salesforce for direct queries. At 83,000 employees and $46 billion revenue, the company leverages coding agents and Agentforce for faster sales and support operations.

https://www.hrkatha.com/automation/salesforce-believes-in-investing-in-ai-human-collaboration-not-hiring-more/