Salesforce AIforce puts CRM data in Claude, Slack and AI agents

Sep 19
1 min read
Salesforce unveiled AIforce at Dreamforce on September 15, 2026, positioning the CRM platform as a governed data and workflow layer that can operate through Claude, Slack, Salesforce Lightning and other AI interfaces. The launch brings three products—Claudeforce, Slackforce and Agentforce Coworker—under one architecture, while the separate Koa model supplies Salesforce-specific reasoning for Agentforce.
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