Salesforce Agentforce Life Sciences to Unify Moderna’s Global Commercial Operations

Salesforce today announced that Moderna has selected Salesforce’s Agentforce Life Sciences for Customer Engagement to unify the biotechnology company’s global commercial operations. The collaboration supports Moderna’s vision to enable a single, connected platform to engage customers, streamline field and customer service operations, and deliver the best customer experience based on a 360-degree understanding of their customers.

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