Salesforce acquires Momentum to boost conversational intelligence in Agentforce 360

Salesforce has signed a definitive agreement to acquire Momentum, a conversational insights and revenue orchestration platform. The deal is set to enhance Salesforce’s Agentforce 360 and Slackbot by enabling deeper integration of unstructured data from third-party voice and video channels, including Zoom and Google Meet.

https://www.contentgrip.com/salesforce-acquires-momentum/